Privacy Policy – Miss Designs

This Privacy Policy has been prepared to ensure the protection of personal data for users of Miss Designs store, in compliance with the Saudi Personal Data Protection Law (PDPL) applicable in the Kingdom of Saudi Arabia.

Personal data refers to any information that can directly or indirectly identify an individual.

By using this store, you agree to the terms of this Privacy Policy.

1. Personal Data Collected

We may collect the following personal data:

Full name
Mobile number
Shipping address
Order and transaction details

2. Methods of Data Collection

Personal data may be collected:

Directly when registering, placing an order, or contacting us
Indirectly through cookies used while browsing the store

3. Purpose of Data Collection

Personal data is collected and used for the following purposes:

Processing and fulfilling orders
Improving user experience and service quality
Communicating with customers regarding orders or inquiries
Complying with legal and regulatory requirements

4. Data Protection

We are committed to protecting personal data by:

Using appropriate security systems and measures
Restricting data access to authorized personnel only
Not storing payment card information on our servers

Sensitive information is secured using approved security protocols.

5. Cookies

The store uses cookies to enhance website performance and user experience, including:

Remembering shopping cart contents
Saving user preferences
Analyzing website usage to improve services

Users can control cookie settings through their browser.

6. Data Sharing

We do not sell or trade personal data with any third party, except in the following cases:

Authorized parties necessary to operate the store and fulfill orders (such as shipping companies or technical service providers), while ensuring data confidentiality
Cases where disclosure is required by law

7. Data Subject Rights

Data subjects have the right to:

Know how their personal data is collected and used
Request access to their personal data
Request correction or updating of their data
Request deletion of personal data unless legally restricted
Withdraw consent for data processing where legally applicable

Requests can be submitted through the contact details below, and we will respond within 7 business days at no cost.

8. Data Retention

Personal data is retained for no longer than three (3) years from the date of collection, unless legal or contractual requirements require a longer retention period.

After this period, data will be securely destroyed.

9. Data Breaches

In the event of a personal data breach, affected users will be notified within 7 business days through available communication channels.

10. External Links

The store may contain links to external websites. Miss Designs is not responsible for the privacy practices or content of those websites.

11. Data Protection Responsibility & Contact

The management of Miss Designs is responsible for protecting personal data and handling related inquiries or requests.

You may contact us exclusively via WhatsApp Customer Service:

📱 +966 59 999 2500

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time in accordance with applicable laws.

Any updates will be published on this page, and continued use of the store constitutes acceptance of the updated policy.

13. Governing Language

The Arabic version of this Privacy Policy is the official reference. In case of any inconsistency between translations, the Arabic version shall prevail.