Terms & Conditions – Miss Designs

Welcome to Miss Designs.

By using this store or placing any order, you agree to the following Terms & Conditions in accordance with the Saudi E-Commerce Law and applicable regulations in the Kingdom of Saudi Arabia.

1. Definitions

“Store” refers to the Miss Designs online store.

“Customer” refers to any user who browses or places an order through the store.

2. Scope of Services

The store offers paper and décor products, as well as digital products.
Orders are accepted within the Kingdom of Saudi Arabia and Gulf Cooperation Council (GCC) countries.

3. Registration & Use of the Store

Customers must provide accurate and complete information when placing an order.
The store reserves the right to suspend or cancel any order if incorrect information or misuse is detected.

4. Prices & Tax

All prices displayed include Value Added Tax (VAT) for orders within Saudi Arabia.
Orders shipped to GCC countries are subject to zero VAT as export transactions.
The store reserves the right to modify prices at any time, with the price confirmed at checkout being final.

5. Payment

Payments are processed through the approved payment methods available on the store.
The store does not store or retain any payment card information.

6. Shipping & Delivery

Orders are shipped to the address provided by the customer at checkout.
Delivery times vary depending on the shipping provider and destination.
The store is not responsible for delays caused by the shipping company after dispatch.

7. Returns & Exchanges

Returns and exchanges are subject to the store’s Return & Exchange Policy.
Customers should refer to the Return & Exchange Policy page for full details.

8. Digital Products

Digital products are delivered electronically as described on the product page.
Digital products are non-returnable and non-exchangeable once delivered, unless a technical issue prevents proper use.

9. Intellectual Property

All designs, content, and materials displayed on the store are the property of Miss Designs.
Any reproduction or use without prior written permission is strictly prohibited.

10. Limitation of Liability

The store is committed to delivering products as described.
The store is not responsible for misuse of products after delivery.

11. Complaints & Contact

All inquiries and complaints are handled exclusively via WhatsApp Customer Service:

📱 +966 59 999 2500

12. Amendments to Terms & Conditions

The store reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the store after updates constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia, specifically the Saudi E-Commerce Law issued by the Ministry of Commerce.

14. Governing Language

The Arabic version of these Terms & Conditions is the official reference. In case of any discrepancy between translations, the Arabic version shall prevail.

15.Marketing Bundles & Special Offers

Marketing bundles are special offers that include a set of products sold at a discounted price compared to purchasing each item separately.
Products included in a bundle cannot be separated, replaced, or exchanged individually. Bundles are sold as a single unit only.
Marketing bundles and promotional offers are valid for a limited time or while stocks last. The store reserves the right to modify or discontinue any bundle or offer without prior notice.
In the case of promotions such as “Buy X, Get Y Free”, the free product is considered part of the bundle and cannot be sold, exchanged, or replaced separately.

Return & Exchange Policy for Marketing Bundles

Returns or exchanges are accepted for the entire bundle only, in accordance with the store’s return and exchange policy.
Partial returns or exchanges of individual items within a bundle are not permitted.
Marketing bundles cannot be combined with other discounts or promotional offers unless explicitly stated otherwise.